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Mridu AI

About Mridu AI

Bridging the mid-market chasm with enterprise-grade conversational AI that speaks India's languages

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Our Mission

To democratize enterprise-grade conversational AI for India's mid-market businesses, providing 80% of the power of enterprise solutions at a fraction of the cost, specifically optimized for India's linguistic diversity and business needs.

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Our Vision

To become the leading conversational AI platform for India's growing mid-market, enabling businesses to provide world-class customer experiences through multilingual, culturally-aware AI agents that understand the nuances of Indian communication.

The Problem We Solve

India's mid-market businesses face a critical customer service gap

89%

of Indian consumers switch brands due to slow customer service

15B

hours annually wasted by Indian consumers on hold with support

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22+

official languages create scalability challenges for human support

Cutting-Edge Technology

Our technology stack represents the latest advances in AI and conversational systems

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LangGraph Architecture

Stateful, agentic workflows for complex multi-step conversations

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Fine-Tuned LLMs

Custom models optimized for Indian languages and business contexts

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RAG System

Retrieval-Augmented Generation using Qdrant for accurate information

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Voice Pipeline

Optimized Speech-to-Text and Text-to-Speech with real-time processing

Market Impact

Targeting India's fastest-growing segment with massive potential

Target Market

D2C E-commerce Brands

900+ funded brands

$61.3B market by FY27

38% CAGR

EdTech Startups

4,500+ companies

Multilingual support need

High growth potential

Fintech SMEs

2,100+ startups

Compliance & documentation

Regulatory driven demand

Market Opportunity

TAM (2030)$1.85B
SAM$370M
SOM (5 years)$18.5M
26.3%
Market CAGR