Mridu AI
Terms and Conditions
Legal terms governing the use of Mridu AI's conversational AI platform and services.
Last Updated: August 5, 2025
Effective Date: August 5, 2025
📋 Agreement Summary
✅ What You Get:
- • Enterprise-grade conversational AI platform
- • Multilingual support (22+ Indian languages)
- • Sub-2-second response time
- • LangGraph agentic workflows
- • Voice-first AI capabilities
📝 Your Responsibilities:
- • Comply with usage guidelines
- • Protect your account credentials
- • Use services lawfully and ethically
- • Respect intellectual property rights
- • Pay fees as agreed
Table of Contents
1. Acceptance of Terms
Important: By accessing or using Mridu AI's services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
1.1 Binding Agreement
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "User," or "you") and Mridu AI Private Limited ("Mridu AI," "Company," "we," "us," or "our"), governing your access to and use of our conversational AI platform and related services.
- • Terms apply to all users, including trial users, paying customers, and enterprise clients
- • Additional terms may apply for specific features or enterprise agreements
- • Your continued use constitutes acceptance of any updates to these Terms
1.2 Authority to Accept
By accepting these Terms, you represent and warrant that:
- • You are at least 18 years of age or the age of majority in your jurisdiction
- • You have the legal authority to enter into this agreement
- • If representing a business, you have authority to bind that entity
- • Your use complies with all applicable laws and regulations
1.3 Related Documents
These Terms incorporate by reference:
- • Privacy Policy - How we handle your data
- • Service Level Agreement (SLA) - Performance guarantees
- • Acceptable Use Policy - Usage guidelines and restrictions
- • Data Processing Agreement (DPA) - For enterprise customers
2. Description of Services
Mridu AI Platform: Enterprise-grade conversational AI solutions designed specifically for India's mid-market businesses, combining sophisticated AI intelligence with SME-friendly simplicity.
2.1 Core Platform Features
🤖 AI Agent Capabilities
- • LangGraph-powered agentic workflows
- • Stateful conversation management
- • Multi-turn dialogue handling
- • Context-aware response generation
- • Automated decision-making loops
🗣️ Voice & Language Features
- • 22+ Indian languages support
- • Voice-first interaction design
- • Regional dialect recognition
- • Speech-to-text via Deepgram
- • Text-to-speech via Sarvam AI
⚡ Performance Features
- • Sub-2-second response times
- • 90.9% uptime SLA
- • Real-time processing
- • Scalable architecture
- • Enterprise-grade security
🔧 Integration Options
- • RESTful API access
- • Webhook integrations
- • Third-party platform connectors
- • Custom workflow builder
- • White-label solutions
2.2 Use Case Applications
Customer Support
- • Query resolution agents
- • Complaint handling
- • Product information bots
- • Escalation management
Sales & Lead Generation
- • AI Sales Development Representatives
- • Lead qualification
- • Product recommendations
- • Booking and scheduling
Business Operations
- • Order processing
- • Inventory inquiries
- • Cancellation handling
- • Service scheduling
2.3 Service Tiers
| Tier | Target Users | Key Features | Support Level |
|---|---|---|---|
| Starter | Small businesses, startups | Basic AI agents, 5 languages | Email support |
| Professional | Growing businesses, SMEs | Advanced workflows, 15 languages | Priority support, phone |
| Enterprise | Large organizations | Full platform, custom integrations | Dedicated account manager |
3. Account Registration and Security
3.1 Account Creation
To access our services, you must create an account by providing:
Required Information
- • Valid business email address
- • Company name and details
- • Primary contact information
- • Business verification documents
Account Verification
- • Email verification required
- • Business validation for enterprise plans
- • Identity verification for high-usage accounts
- • Compliance screening
3.2 Account Security
Your Responsibilities
- • Maintain strong, unique passwords
- • Enable multi-factor authentication
- • Keep login credentials confidential
- • Monitor account activity regularly
- • Report suspicious activity immediately
Our Security Measures
- • End-to-end encryption
- • Regular security audits
- • Intrusion detection systems
- • Access logging and monitoring
- • Automated threat response
3.3 Account Sharing and Access
Multi-User Access
For business accounts, you may:
- • Add authorized team members with role-based permissions
- • Set up departmental access controls
- • Monitor user activity and permissions
- • Revoke access for former employees immediately
Important: You are responsible for all activities under your account, including actions by authorized users.
4. Usage Rights and Restrictions
4.1 License Grant
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- • Access and use the Mridu AI platform for your internal business purposes
- • Integrate our APIs into your applications and workflows
- • Create conversational AI agents for your customer interactions
- • Use our documentation and developer resources
- • Receive technical support as outlined in your service plan
4.2 Usage Restrictions
Prohibited Uses: You may not use our services for illegal, harmful, or inappropriate purposes.
Technical Restrictions
- • No reverse engineering or decompilation
- • No unauthorized access attempts
- • No overloading or stress testing without approval
- • No circumvention of security measures
- • No data scraping or automated extraction
Content Restrictions
- • No illegal, harmful, or offensive content
- • No spam or unsolicited communications
- • No impersonation or fraud
- • No violation of privacy rights
- • No intellectual property infringement
4.3 Compliance Requirements
Legal and Regulatory Compliance
You must ensure your use of our services complies with:
Indian Laws
- • Information Technology Act, 2000
- • Personal Data Protection Bill
- • Consumer Protection Act, 2019
- • Indian Contract Act, 1872
International Standards
- • GDPR (for EU data subjects)
- • CCPA (for California residents)
- • Industry-specific regulations
- • Export control laws
4.4 Fair Use Policy
Resource Usage Guidelines
To ensure optimal service for all users:
- • API calls must be reasonable and within plan limits
- • Bulk processing should be scheduled during off-peak hours
- • Storage usage should align with business needs
- • Excessive usage may result in throttling or additional charges
5. AI-Specific Terms and Limitations
AI Disclaimer: Our AI systems are sophisticated but not infallible. Understanding these limitations is crucial for proper implementation and expectations.
5.1 AI System Capabilities and Limitations
✅ What Our AI Can Do
- • Process natural language in 22+ Indian languages
- • Understand context and maintain conversation flow
- • Execute complex agentic workflows
- • Learn from interactions (with privacy protection)
- • Integrate with your business systems
⚠️ AI Limitations
- • May occasionally misunderstand complex queries
- • Cannot handle situations requiring human judgment
- • May produce unexpected responses to novel scenarios
- • Cannot guarantee 100% accuracy in all contexts
- • Requires proper training data for optimal performance
5.2 Model Training and Data Usage
Hyper-Local LLM Training
Our AI models are continuously improved through:
- • Anonymized Conversation Patterns: Learning from aggregated, de-identified interactions
- • Language Model Fine-tuning: Adapting to regional dialects and business contexts
- • Performance Optimization: Improving response accuracy and speed
- • Privacy-Preserving Techniques: Using differential privacy and federated learning
Opt-out Option: You can request exclusion from model training while maintaining full service functionality.
5.3 Automated Decision Making
AI Decision Boundaries
Our AI systems may make automated decisions regarding:
Automated Decisions
- • Conversation routing and escalation
- • Response generation and selection
- • Intent classification and entity extraction
- • Language detection and translation
Human Oversight Required
- • Complex complaint resolution
- • Financial transaction approvals
- • Legal or compliance matters
- • High-value sales decisions
5.4 AI Output Responsibility
Shared Responsibility Model
Our Responsibilities
- • Provide reliable AI infrastructure
- • Maintain model performance standards
- • Implement safety and bias detection
- • Offer configuration and customization tools
Your Responsibilities
- • Review and validate AI outputs
- • Implement appropriate human oversight
- • Configure AI parameters properly
- • Monitor for bias or inappropriate responses
6. Data Processing and Privacy
Privacy First: Data protection is fundamental to our service. These terms work in conjunction with our comprehensive Privacy Policy.
6.1 Data Processing Agreement
For enterprise customers processing personal data:
- • We act as a data processor for your customer data
- • You remain the data controller with full responsibility
- • Standard Contractual Clauses apply for international transfers
- • GDPR Article 28 requirements are met through our DPA
6.2 Data Retention and Deletion
| Data Type | Retention Period | Customer Control |
|---|---|---|
| Conversation Data | Customer configurable (1-36 months) | Full control via dashboard |
| Voice Recordings | 30 days default, customizable | Immediate deletion available |
| Analytics Data | 2 years for platform improvement | Aggregated, non-personal |
| Account Data | Duration of service + 2 years | Account deletion removes all data |
6.3 Cross-Border Data Transfers
International Operations
Our global infrastructure may involve data processing in:
Primary Locations
- • India (primary hosting)
- • Singapore (backup)
- • EU (European customers)
Service Providers
- • Deepgram (US) - Speech processing
- • Sarvam AI (India) - Voice synthesis
- • Cloud providers (various)
Safeguards
- • Standard Contractual Clauses
- • Encryption in transit and rest
- • Access controls and auditing
7. Billing and Payment Terms
7.1 Pricing and Plans
💼 Starter Plan
- • Pay-as-you-go pricing
- • Monthly billing cycle
- • Basic support included
- • No long-term commitment
🏢 Professional Plan
- • Monthly/annual subscriptions
- • Volume discounts available
- • Priority support included
- • Flexible usage limits
🏛️ Enterprise Plan
- • Custom pricing
- • Annual contracts
- • Dedicated support
- • Custom integrations
7.2 Payment Terms
Payment Methods
- • Credit/debit cards (Visa, Mastercard, RuPay)
- • Bank transfers (NEFT, RTGS, UPI)
- • Digital wallets (for smaller amounts)
- • Invoice-based billing (enterprise customers)
Billing Cycle
- • Monthly plans: Billed monthly in advance
- • Annual plans: Billed annually with discounts
- • Usage-based: Billed monthly in arrears
- • Enterprise: Custom billing terms
7.3 Taxes and Compliance
Indian Tax Obligations
All prices are exclusive of applicable taxes:
- • GST: 18% GST applied to all services for Indian customers
- • TDS: Tax Deducted at Source may apply for certain transactions
- • International: Local taxes may apply based on your jurisdiction
- • Compliance: We provide GST invoices and necessary documentation
7.4 Late Payments and Suspension
Payment Default Procedures
Payment Failures
- • Day 1-7: Automated retry attempts and email notifications
- • Day 8-15: Service limitations and account restrictions
- • Day 16-30: Account suspension with data retention
- • Day 31+: Account termination and data deletion
Late Fees
Late payment fee of 2% per month or the maximum allowed by law, whichever is lower.
7.5 Refunds and Cancellations
Refund Policy
Eligible for Refunds
- • Service outages exceeding SLA commitments
- • Billing errors or duplicate charges
- • Cancellation within 7 days of upgrade
- • Unused credits for annual plans (pro-rated)
Non-Refundable
- • Setup fees and onboarding costs
- • Custom development work
- • Usage-based charges for consumed services
- • Cancellations after 7-day grace period
8. Intellectual Property Rights
8.1 Mridu AI Intellectual Property
Our Proprietary Rights
We own all rights, title, and interest in:
Technology Assets
- • LangGraph agentic workflow engine
- • Hyper-local LLM models and training data
- • AI algorithms and machine learning models
- • Platform architecture and infrastructure
- • APIs, SDKs, and developer tools
Creative Assets
- • Trademarks, logos, and brand materials
- • Documentation and user guides
- • Website content and design
- • Marketing materials and case studies
- • Training materials and resources
8.2 Customer Content and Data Rights
Your Intellectual Property
You retain all rights to your:
- • Business data, customer information, and conversation content
- • Custom configurations, workflows, and integrations
- • Branding, logos, and marketing materials
- • Trade secrets and proprietary business processes
Limited License: You grant us a limited license to process your content solely to provide our services.
8.3 Third-Party Licenses
Open Source and Third-Party Components
Our platform incorporates certain third-party technologies:
Open Source Components
- • Various open-source libraries and frameworks
- • MIT, Apache, and other permissive licenses
- • Full attribution and license compliance
- • Available license information upon request
Licensed Technologies
- • Deepgram speech recognition APIs
- • Sarvam AI text-to-speech services
- • Cloud infrastructure services
- • Third-party monitoring and analytics tools
8.4 DMCA and Copyright Protection
Copyright Infringement Claims
If you believe content on our platform infringes your copyright:
Notification Requirements
- • Detailed description of the copyrighted work
- • Location of the allegedly infringing content
- • Your contact information and authorization
- • Good faith statement of unauthorized use
- • Statement of accuracy under penalty of perjury
DMCA Agent: Send notices to info@solveease.tech with "DMCA Notice" in the subject line.
9. User Content and Data
9.1 Content Ownership and Licenses
Content Categories
Your Business Data
- • Customer information
- • Product catalogs
- • Business processes
- • Configuration data
You retain full ownership
Conversation Data
- • Customer interactions
- • Chat transcripts
- • Voice recordings
- • Generated responses
Shared processing rights
Platform Data
- • Usage analytics
- • Performance metrics
- • Aggregated insights
- • System logs
Our analytical rights
9.2 Content Responsibilities
Prohibited Content
You may not upload or process content that is:
- • Illegal, harmful, or offensive
- • Violates privacy or data protection laws
- • Contains malware or malicious code
- • Infringes intellectual property rights
- • Spam, fraudulent, or misleading
- • Violates export control regulations
Content Quality Standards
For optimal AI performance, ensure:
- • Accurate and up-to-date information
- • Proper data formatting and structure
- • Clear and unambiguous language
- • Appropriate content categorization
- • Regular content updates and maintenance
- • Compliance with accessibility standards
9.3 Data Processing Rights
Processing Authorization
By using our services, you authorize us to:
Service Delivery
- • Process conversations through AI models
- • Store data as necessary for service functionality
- • Backup and replicate data for reliability
- • Use data for troubleshooting and support
Platform Improvement
- • Analyze aggregated usage patterns
- • Improve AI model performance
- • Develop new features and capabilities
- • Generate anonymized insights and benchmarks
9.4
9.4 Data Portability and Export
Your Data Rights
You have the right to:
- • Export your data in machine-readable formats (JSON, CSV, XML)
- • Download conversation transcripts and analytics reports
- • Migrate data to other platforms or services
- • Receive data exports within 30 days of request
Export Process: Request data exports through your account dashboard or by contacting support.
10. Service Availability and SLA
10.1 Service Level Commitments
Performance Guarantees
Uptime Commitments
- • 99.9% uptime for all paid plans
- • 99.5% uptime for free/trial accounts
- • Maximum 8.77 hours downtime per year
- • Planned maintenance excluded (with notice)
Response Time Guarantees
- • Sub-2-second AI response times
- • 99th percentile performance monitoring
- • Real-time status monitoring
10.2 Maintenance and Updates
Scheduled Maintenance
Maintenance Windows
- • Regular Maintenance: Sundays 2:00-4:00 AM IST
- • Emergency Maintenance: As needed with minimal notice
- • Major Updates: 72-hour advance notice
- • Security Patches: Immediate deployment when critical
Notification: All maintenance activities are announced via email, dashboard notifications, and our status page.
10.3 Service Credits and Remedies
SLA Breach Remedies
| Uptime Achievement | Service Credit | Credit Calculation |
|---|---|---|
| 90.0% - 90.9% | 10% of monthly fee | Pro-rated based on downtime |
Service credits must be claimed within 30 days of the incident and are applied as account credits only.
10.4 Force Majeure and Exclusions
Service Exclusions
SLA commitments do not apply to service interruptions caused by:
- • Natural disasters, acts of God, or force majeure events
- • Internet connectivity issues outside our control
- • Third-party service provider outages (Deepgram, Sarvam AI, etc.)
- • Customer-caused issues or misconfigurations
- • Scheduled maintenance (with proper notice)
- • DDoS attacks or other malicious activities
- • Government actions or regulatory compliance requirements
11. Disclaimers and Limitations
Important Legal Notice: These disclaimers and limitations are fundamental to our ability to provide services at competitive prices. Please read carefully.
11.1 Service Disclaimers
AS-IS Service Provision
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Technology Limitations
- • AI systems may produce unexpected results
- • Translation accuracy may vary by language
- • Voice recognition affected by audio quality
- • Performance may vary based on usage patterns
External Dependencies
- • Third-party service reliability
- • Internet connectivity requirements
- • Device and browser compatibility
- • Integration with customer systems
11.2 AI-Specific Disclaimers
Artificial Intelligence Limitations
Output Accuracy
While our AI systems are highly sophisticated, we cannot guarantee:
- • 100% accuracy in language understanding or generation
- • Complete absence of bias in AI responses
- • Appropriate responses to all possible scenarios
- • Error-free operation in all contexts
Human Oversight Recommendation
We strongly recommend implementing human oversight for critical business decisions, legal matters, financial transactions, and sensitive customer interactions.
11.3 Liability Limitations
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MRIDU AI BE LIABLE FOR:
Excluded Damages
- • Indirect, incidental, or consequential damages
- • Loss of profits, revenue, or business opportunities
- • Loss of data or business interruption
- • Reputational harm or goodwill loss
- • Third-party claims or demands
Liability Cap
- • Total liability limited to fees paid in last 12 months
- • Maximum liability cap of ₹1,00,000 for free accounts
- • Enterprise customers: As specified in service agreement
- • Multiple claims aggregated for limitation purposes
11.4 Warranty Disclaimers
No Warranties
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- • MERCHANTABILITY: Fitness for commercial use
- • FITNESS FOR PURPOSE: Suitability for specific business needs
- • NON-INFRINGEMENT: Absence of IP violations
- • ACCURACY: Correctness of AI outputs and responses
- • RELIABILITY: Continuous, uninterrupted service
- • SECURITY: Complete protection against all threats
12. Indemnification
12.1 Customer Indemnification Obligations
Your Indemnification Responsibilities
You agree to indemnify, defend, and hold harmless Mridu AI, its officers, directors, employees, and agents from claims arising from:
- • Your use of our services in violation of these Terms
- • Your content, data, or customer interactions processed through our platform
- • Violation of applicable laws or regulations in your jurisdiction
- • Infringement of third-party intellectual property rights
- • Breach of privacy or data protection obligations
- • Negligent or willful misconduct by you or your authorized users
12.2 Mridu AI Indemnification
Our Indemnification Commitments
We will indemnify you against third-party claims that our platform directly infringes:
- • Valid patents, copyrights, or trademarks
- • Trade secrets (where we had knowledge of the secret)
Conditions for Our Indemnification
- • You must notify us promptly of any claims
- • You must cooperate with our defense efforts
- • We retain control of defense and settlement
- • Claims must arise from unmodified use of our services
12.3 Mutual Indemnification Procedures
Claim Handling Process
Notification Requirements
- • Prompt written notice of any claims
- • Copy of all relevant legal documents
- • Description of potential damages
- • Any settlement demands received
Defense Coordination
- • Indemnifying party controls defense
- • Indemnified party provides cooperation
- • No settlements without written consent
- • Reasonable defense costs covered
13. Termination
13.1 Termination by Customer
Your Termination Rights
Termination for Convenience
- • 30-day written notice for annual plans
- • Cancel monthly plans anytime
- • Self-service cancellation via dashboard
- • Service continues until billing period end
Termination for Cause
- • Material breach by us not cured within 30 days
- • Insolvency or bankruptcy proceedings
- • Significant service level failures
- • Immediate termination with written notice
13.2 Termination by Mridu AI
Our Termination Rights
Immediate Termination
We may terminate immediately for:
- • Violation of usage restrictions or acceptable use policy
- • Non-payment after grace period expiration
- • Fraudulent or illegal use of services
- • Security threats or malicious activities
- • Repeated violations after warnings
Termination with Notice
- • 30-day notice for convenience (discontinued services)
- • 7-day notice for material breaches (opportunity to cure)
- • Immediate notice for legal or regulatory requirements
13.3 Effects of Termination
Post-Termination Procedures
Immediate Effects
- • Service access terminates immediately
- • API keys and integrations disabled
- • Billing stops for usage-based charges
- • Support services discontinued
Data Retention Period
- • 30-day grace period for data export
- • Account data retained for legal compliance
- • Conversation data deleted per retention policy
- • Backup deletion within 90 days
13.4 Survival of Terms
Provisions That Continue
The following sections survive termination:
- • Intellectual Property Rights (Section 8)
- • Data Processing and Privacy obligations (Section 6)
- • Disclaimers and Limitations (Section 11)
- • Indemnification (Section 12)
- • Governing Law and Disputes (Section 14)
- • Payment obligations for services already provided
14. Governing Law and Disputes
14.1 Governing Law
Applicable Legal Framework
These Terms and your use of our services are governed by:
- • Primary Jurisdiction: Laws of India, specifically Delhi jurisdiction
- • Indian Legislation: Information Technology Act 2000, Indian Contract Act 1872
- • International Data Transfers: GDPR for EU data subjects, CCPA for California residents
- • Commercial Disputes: Indian Arbitration and Conciliation Act 2015
14.2 Dispute Resolution Process
Tiered Resolution Approach
Step 1: Direct Negotiation
- • 30-day good faith negotiation
- • Senior management involvement
- • Written documentation required
- • Cost-effective resolution attempt
Step 2: Mediation
- • Professional mediator appointment
- • Delhi-based mediation center
- • 60-day resolution timeline
- • Shared mediation costs
Step 3: Arbitration
- • Binding arbitration in Delhi
- • Single arbitrator for 50L disputes
- • Three arbitrators for larger disputes
- • English language proceedings
14.3 Jurisdiction and Venue
Court Jurisdiction
Primary Jurisdiction
- • Delhi High Court for complex commercial disputes
- • District Courts of Delhi for smaller claims
- • Supreme Court of India for constitutional matters
- • Consumer forums for consumer protection issues
International Disputes
- • GDPR disputes: EU data protection authorities
- • Cross-border arbitration: Singapore International Arbitration Centre
- • IP disputes: Specialized IP tribunals
- • Trade disputes: WTO mechanisms where applicable
14.4 Class Action Waiver
Individual Dispute Resolution
To the extent permitted by applicable law, you agree that:
- • Disputes will be resolved on an individual basis
- • Class actions, representative actions, or group litigation are waived
- • Arbitration will be conducted individually, not as part of any group
- • This waiver applies to all claims under these Terms
Note: This waiver may not apply where prohibited by local consumer protection laws.
15. General Provisions
15.1 Amendment and Modification
Changes to These Terms
Modification Process
- • Material changes: 30-day advance notice via email
- • Minor updates: Notification via dashboard and website
- • Effective date clearly specified in all notifications
- • Continued use constitutes acceptance of changes
Your Options: If you disagree with material changes, you may terminate your account before the effective date to avoid being bound by the new terms.
15.2 Assignment and Transfer
Assignment Rights
Our Assignment Rights
- • We may assign these Terms in case of merger, acquisition, or sale
- • Assignment to affiliates and subsidiaries permitted
- • Assignment to qualified service providers allowed
- • You will be notified of significant assignments
Your Assignment Restrictions
- • You may not assign these Terms without our written consent
- • Corporate restructuring may require notification
- • Change of control events must be disclosed
- • Unauthorized assignment voids the agreement
15.3 Severability and Waiver
Legal Enforceability
Severability
If any provision is found unenforceable:
- • Invalid provisions will be severed
- • Remaining terms continue in full force
- • Replacement terms will achieve similar effect
- • Overall agreement remains valid
Waiver
Regarding enforcement and waiver:
- • Waiver must be in writing to be effective
- • Single waiver doesn't waive future violations
- • Delay in enforcement doesn't constitute waiver
- • All rights are preserved unless explicitly waived
15.4 Entire Agreement
Complete Agreement
These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and Mridu AI regarding the use of our services.
Document Hierarchy
- Enterprise Service Agreements (if applicable)
- These Terms and Conditions
- Privacy Policy and Data Processing Agreement
- Service Level Agreement (SLA)
- Acceptable Use Policy
Superseding Effect
These Terms supersede all prior agreements, understandings, and communications between the parties regarding the subject matter herein.
15.5 Contact Information for Legal Matters
Legal Communications
Legal Notices
Address:
Mridu AI Private Limited
Legal Department
[Complete Address]
Delhi, India - [PIN CODE]
Email: info@solveease.tech
Service of Process
For legal proceedings and official notices:
Registered Agent: [Name]
Address: [Registered Office Address]
Phone: +91-XXX-XXX-XXXX
Business Hours: 9:00 AM - 6:00 PM IST
Acknowledgment and Acceptance
By using Mridu AI's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Your Confirmation
- • You have authority to enter this agreement
- • You understand the AI limitations and disclaimers
- • You accept the privacy and data processing terms
- • You agree to the dispute resolution procedures
Effective Date
These Terms become effective on August 5, 2025 and remain in effect until terminated in accordance with the provisions herein.
Last updated: August 5, 2025